Security Protocol

To keep transactions and your personal information secure NewTrix, Inc. uses the Secure Sockets Layer (SSL) protocol, which electronically encrypts any information you send to us. The encryption process protects information such as your credit card number, billing and shipping information by scrambling the data before it is sent to us from your computer.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while NewTrix, Inc. strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.  Once NewTrix, Inc. receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

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Fraud Prevention

NewTrix, Inc. reserves the right to co-operate with local, provincial and national authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful user activities on and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

In addition, in order to protect you and NewTrix, Inc. from fraudulent transactions, NewTrix, Inc. may provide your online shopping related information to a reputable outside organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address.  The outside organization does not store any personal information that NewTrix, Inc. provides from shopping transactions.

Legal Terms & Conditions of NewTrix, Inc.

All orders made through are subject to the legal terms and conditions outlined below. These terms and conditions may change from time to time without prior notice, at our discretion. Please also see our Privacy Policy.

Shopping Online Terms & Conditions

This web site is owned and operated by NewTrix, Inc., also operating as NewTrix Advanced Pet Products. These terms and conditions may change from time to time without prior notice, at the sole discretion of NewTrix, Inc. All orders and purchases made through the facilities of this website shall be subject to these terms and conditions. These terms and conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of the province of Ontario and the laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

You may only purchase or order items for non-commercial and lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the site. NewTrix, Inc. may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Canadian dollars, CAD, and in United States dollars, USD, and all charges will be processed in either Canadian or United States dollars, respectively.

All prices listed on this website are subject to confirmation. NewTrix, Inc. will notify you by email within hours of taking a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an email within 24 hours of completing a purchase order, NewTrix, Inc. is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by email with confirmation of your intention to purchase the item at the confirmed price.

Please note that this website represents purchasing from the NewTrix, Inc. corporate office only and that all prices listed on this website are for online purchases only and may not be matched at any retailer selling The NewTrix easyway™ collar, or other NewTrix products.  Similarly all prices at any retailer of the NewTrix easyway™ collar or other NewTrix products may not be matched for online purchases on this website.

In order to protect you and NewTrix, Inc. from fraudulent transactions, NewTrix, Inc. may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. NewTrix, Inc. also reserves the right not to ship items ordered or purchased on this website to certain addresses, at its discretion. In the event that NewTrix, Inc. chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.

NewTrix, Inc. will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, NewTrix, Inc. will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, NewTrix, Inc. will notify you as soon as possible.

Other Terms & Conditions Related to the Use of this Web Site

Please note that this website is provided "as is" and should be accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the website will be current and will contain no errors or inaccuracies, no representations, warranties, guarantees or conditions (whether express or implied) are given as to the operation of this website or that this website and the information, content or materials included in this website will be error free or completely accurate or current at all times, or at any time.

All content, including without limitation, all text, design, graphics, drawings, photographs, code and software, and all organization and presentation of such content, which forms a part of this website, are subject to intellectual property rights, including copyright and trade-marks held by or licensed to NewTrix™. All such rights are expressly reserved.

You are permitted to copy electronically and print hard copies of pages from this web site for your own non-commercial and lawful use, provided that such copies clearly display the copyright and any other proprietary notices of NewTrix, Inc. , NewTrix™, NewTrix™ Advanced Pet Products, NewTrix easyway™ collar, NewTrix™ head halter and/or NewTrix™ Pet Project. No other copying of this website, in whole or in part, is permitted without the express written authorization of NewTrix, Inc. "NewTrix™," "NewTrix™ Advanced Pet Products," "NewTrix easyway™ collar," "NewTrix™ Pet Project" and certain other names, words, logos, slogans and images used on this web site are the property of and are subject to trade-mark rights held by NewTrix™.

Certain other trade-marks, trade names, words, logos, slogans and images listed on this website are the property of their respective owners. Use of any such property, except as expressly authorized, shall constitute a violation of the rights of the owner of the property.

This website may contain links to other websites. All such other websites are independent from this website and from NewTrix, Inc. NewTrix, Inc. has no control over and expressly disclaims any liability for such websites or their contents. The provision of any link does not constitute an endorsement of such linked website by NewTrix, Inc.

NewTrix, Inc. and its directors, employees, representatives, successors and assigns shall not be liable for any damages whatsoever arising out or related to access to or use of this website or any other website linked to this website, whether or not such damages might be foreseeable and even if NewTrix, Inc. is informed of their possibility, including without limitations liability for direct, indirect, special, punitive, incidental or consequential damages (including lost profits, lost savings, business interruption or loss of data).

These terms and conditions, together with the Privacy and Security section of this web site, constitute the entire agreement between NewTrix, Inc. and you pertaining to the subject matter hereof, and supersede any and all written and oral agreements previously existing between us with respect to such subject matter.


Please contact us at or call 1-866-384-2135 within North America or 1-416-301-2094 if you wish to arrange a return.

Or you can simply mail the item to us at:

NewTrix Warranty Returns
128 Swanwick Ave. Toronto, ON, Canada M4E 2A1
Include your name, mail address & email or phone number and your original invoice number and date.


Privacy Policy

NewTrix, Inc. , and NewTrix Advanced Pet Products do not share personal information that you provide, including customer names, email addresses or other information required for shopping transactions with any outside organizations for their own marketing or promotional purposes. Your personal information is used in the completion of transactions that you have requested.

NewTrix, Inc. may work with outside organizations as technical resources for emailing NewTrix marketing campaigns. Any outside organization that does assist us with eNewsletters has agreed not to use or disclose such information for any other purpose.

Customers who choose to voluntarily opt in to receive a e-newsletter will receive occasional emails that outline specials, plus other information.

© NewTrix Inc. - All rights reserved. Legal